Terms and Conditions, Privacy and Cookie Policies


These terms and conditions describe the terms you must agree to on accessing and purchasing via our website. www.Canterburycider.co.uk. The terms ‘we’, ‘us’ and ‘our’ refer to Canterbury Cider Limited.

These terms and conditions apply to all users of this site. We reserve the right to alter, change or update these conditions. It is your responsibility to check these. These terms and conditions and other information staled are all in accordance with the laws of the United Kingdom.

These were last updated on 10.10.2020

The Operator

Canterbury Cider Limited is the operator of this website.

Canterbury Cider Limited is registered at Companies House, England.

Company registration number 12427847.

Canterbury Cider is trademarked.

Our main trading address is Bilting Grange Farm, Canterbury Road, Bilting, Kent TN25 4HA. Our VAT number is 351556403.

Our Products

Canterbury Cider Limited is a craft cider producer. The description of our goods are detailed on our website and are subject to availability. We will update our website accordingly with availability and new products.
We reserve the right to amend our price without notice. You must not share, copy, sell or reproduce any information from our website without written consent.

Purchases and Delivery

When you, the customer, purchase from this website, you are starting a ‘service’ with us.

Our online store for purchases is hosted by Square Up.

To purchase alcohol from this website you must be over 18 years of age and the delivery must also be received by a person aged over 18. Our courier service is aware of this condition.

Payment is via debit or credit card, made at the time of order and will include additional delivery and packaging charges. We do not accept cheques. Prices are inclusive of VAT.

We advise to check all personal and order details prior to submitting the order. If there are any concerns regarding your order, please contact sales@canterburycider.co.uk immediately.

You will be kept up to date regarding our next day delivery service from our courier. We do not send deliveries at weekends.

Delivery currently can only be made to the UK.

If any product is seen to be damaged on delivery, please advise the courier on delivery and us immediately on sales@canterburycider.co.uk.

Refunds on undamaged goods are given only at our discretion and on safe return of the complete order. Shipping costs are at your own expense and are non-refundable. Our return policy is 28 days only.

We reserve the right to refuse service to anyone for any reason at any given time. We reserve the right to limit quantities of products sold.


Your personal details obtained via this website are held only for purchase, delivery details and for keeping you up to date with our increasing range of products.

Personal details are kept only when you have made a purchase, if you have signed up for information via the website, entering any of our competitions or have provided your details at an event.

You can unsubscribe at anytime.

In regard to competitions held, only those over 18 and in the UK are eligible to enter, our winners will be chosen at random, and agree to their name/image in any publicity material on social media. Specific competition details will be provided with each competition.

Your privacy is paramount; we respect and comply with the General Data Protection Regulations (GDPR) with regard to your personal information. We will only process your personal data for the purposes identified above and will ensure our best efforts to keep your personal data secure. Your data is stored only on our internal systems and not shared with any third parties.


A cookie is a text file with pieces of data that are used to identify your computer as you use a computer network. They can improve your web browsing experience. Cookies are used on our website, these can be disabled by adjusting the settings on your browser. This may affect your use of websites and you may be unable to purchase.

Other useful information

For any queries, compliments or complaints please contact sales@canterburycider.co.uk.

In no case will we be liable for damages of any kind.